Repco Auto Parts Osborne Park is a well-known auto parts store located at 459 Scarborough Beach Road in Osborne Park, Western Australia. With a 4.0 rating on Google, it is a popular spot for in-store shopping, in-store pick-up, and delivery. The store opens its doors every day at 8:00 AM except for Sundays when it starts at 11:00 AM; closing time is always at 5:00 PM. Repco Auto Parts Osborne Park offers customers a wide array of auto parts and products. Its staff is commendable, providing excellent customer service and assistance to all its patrons. The store also maintains a neat and organized atmosphere, making it easy for clients to browse through the products they need.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
Reviews
Bad service with a frown. Went in for pair of headlights the young guy says we have only one. Checked with other store and they said their system showed there is two in store.
Went back in and the guys checks again and says yes with no apologies whatsoever.
Ever heard that professionalism goes a long way and clearly lacking at this store.
Would give zero if I could. Have ben awaiting an online order for 4 weeks. Store won't reply to email, even repco national customer service has tried to reach them.
After first receiving atrocious customer service from an original employee
(whom I wont name), Dave helped me choose front and rear dashcams (on special) and went out of his way to help me with installation instructions and advice.
Apparently Dave works "in the back" and wasn't even meant to be on the customer service desk, and though he was extremely busy with other tasks he was personable and brilliant.
This guy should be recognised as the exemplary service so rare in shops these days.
I'll be back at Repco and specifically asking for him..
Thanks again Dave!
Went to Repco yesterday with my 3 year old son who was very excited to find a bunch of hotwheel cars near the entrance upon arrival. He decided to stay there looking at the toys while I was browsing. One of the staff member approached me asking if I needed any help and he also asked if he can buy my boy a hotwheel. It was a really kind gesture and certainly made his day. He was very happy for the rest of the day even told his dad all about it when he came home from work. Thank you so much for making his day special!
Went in with no idea and a long list of parts, oils and fluids I needed to be taught how to service my old Landcruiser that day by my friend who is a mechanic. I was served by Tecia who was absolutely exceptional and sorted everything I needed on the list. Amazing knowledge and patience. By the end of the day servicing with my mate there was no need to return to the store! Nothing worse then multiple trips when you're mid job, thank you Tecia!
Great phone communication ..Craig & co.
Handy people to have & these legends are open on Sunday ..very, very convenient 👍🐇 …
Very helpful staff, large collection of items. They don't have specific tools made only by car manufacturers but they can help how to build your own. Very reasonable prices. There are also enough staff members for quick service.
Poor customer service. Told they had the parts I needed when I spoke to them on the phone. Went into the store and the guy couldn't even tell me which parts they had in stock.
Location
459 Scarborough Beach Rd, Osborne Park WA 6017, Australia
Hours
-
Monday
08:00 AM - 05:00 PM
-
Tuesday
08:00 AM - 05:00 PM
-
Wednesday
08:00 AM - 05:00 PM
-
Thursday
08:00 AM - 05:00 PM
-
Friday
08:00 AM - 05:00 PM
-
Saturday
08:00 AM - 05:00 PM
-
Sunday
11:00 AM - 05:00 PM
Liked by Others
